Effective Date: April 14, 2025

Peaceful Mediation (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://www.peacefulmediation.net or engage with our services.

1. Introduction

This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our website or submitting personal information, you consent to the practices described in this policy. We are committed to maintaining the confidentiality and integrity of your data in accordance with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

2. Information Collection

Personal Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Mailing address
Any additional details you provide through our forms or communications

Non-Personal Information

We may also collect non-personal data, including:

Browser type and version
Device type and operating system
IP address
Website usage statistics
Cookies and similar tracking technologies

How We Collect Information

Your information is collected in the following ways:

Forms: When you submit a contact form, schedule a consultation, or fill out other forms on our website.
Automatic Data Collection: Through cookies, web analytics services (such as Google Analytics), and server logs when you browse our site.

3. Use of Collected Information

We use your information for the following purposes:

To respond to inquiries and provide mediation or related services
To send important updates, newsletters, or promotional offers (with your consent)
To analyze website usage and enhance functionality
To comply with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with the following:

Trusted third-party service providers for tasks such as email marketing, web hosting, analytics, or payment processing
Legal or regulatory authorities when required by law or legal process

All third-party partners are contractually obligated to handle your data securely and only use it for the purposes outlined above.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Recognize repeat visitors
Personalize content and preferences
Analyze traffic and site interactions

You may manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality and user experience of our site.

6. Data Storage and Security

We implement robust technical and organizational measures to protect your data, including:

Secure servers and firewalls
Encryption protocols during transmission
Restricted access to personal data only to authorized personnel

Despite these measures, no system can be guaranteed 100% secure. We continuously monitor and update our systems to mitigate any threats.

7. User Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you
Update: Correct any inaccuracies in your data
Delete: Request deletion of your data where legally applicable
Withdraw Consent: Revoke previously given consent at any time
Marketing Opt-Out: Unsubscribe from our communications by following the link in our emails or contacting us directly

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by Peaceful Mediation. We are not responsible for the privacy practices of these external sites and recommend reviewing their respective privacy policies.

9. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. Any updates will be posted on this page with the new effective date. We encourage you to review this page regularly to stay informed.

10. Contact Information

If you have any questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Peaceful Mediation
📍 1801 Market St, Philadelphia, PA 19103
📞 (267) 365-7900
📧 Contact Us